GDR tourism expert Obermüller wants to instruct his deputy Hurtig in the management of the newly opened Schneemannbaude (ski lodge). However, he makes an embarrassing mistake beforehand. As a result, the entire staff, from the cook to the chambermaid, take a few days off over the turn of the year, while the first guests are already arriving. They have to roll up their sleeves and lend a hand, whether making the beds, working at reception or in the boiler room. Despite the improvisational skills of the Obermüller/Hurtig team, there are a few minor compromises when it comes to service...